Help desk assistant (Saturday) - Hoofddorp

Are you service-oriented, technically savvy and looking for a well-paid side job on Saturdays? Then our client is looking for you!

Our client is a growing organisation where customer focus, quality and speed are key. For our helpdesk, we are looking for an enthusiastic employee who will professionally support customers on Saturdays and solve problems efficiently. You will have the opportunity to further develop your communication and technical skills. You will join a professional organisation where initiative is appreciated and colleagues help each other to achieve the best result.

What will you do?

As a Helpdesk Assistant, you will be the first point of contact for customers. You help them by phone, e-mail and other communication channels with questions, malfunctions and technical challenges.

- Answering customer queries and providing appropriate solutions.

- Register and follow up reports in the ticket system.

- Identify recurring problems and contribute to improvements.

- Collaborate with colleagues to help customers quickly and correctly.

- Ensuring an excellent customer experience.

What do we expect from you?

Good communication skills in Dutch and English

Affinity with IT, engineering or customer service.

Problem-solving skills and a positive attitude.

Saturday availability.

Experience on a helpdesk or customer service desk

Own home and transport to business

What do we offer you?

An attractive salary of €17 to €18 per hour, depending on experience.

An independent and varied position.

A pleasant working atmosphere within a committed team.

Weekly payments

Opportunities to gain relevant experience in IT and customer service.

A modern workplace in Hoofddorp.

Interested?

Are you the help desk assistant we are looking for and would you like to take up a challenging position on Saturdays at an excellent hourly wage?

Then send your CV and a short motivation to Harpex's recruitment department. We look forward to receiving your response!

wo**@*********ce.com

+31 6 26 48 27 03

More information

Apply directly for the position Help desk assistant (Saturday) - Hoofddorp

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More information about this vacancy?

Do you still have some questions about this vacancy or doubts whether you are suitable? Contact us without obligation and in a low-threshold manner as you wish.